If you have been victim of a violent crime or tragic circumstances, or that you know someone in that situation, we can help.
We Offer FREE and CONFIDENTIAL services to guide you toward healing.
If you have been victim of a violent crime or tragic circumstances, or that you know someone in that situation, we can help.
We Offer FREE and CONFIDENTIAL services to guide you toward healing.
If you have been victim of a violent crime or tragic circumstances, or that you know someone in that situation, do you know who can help? We can.
Victim Services Prescott-Russell is committed to provide crisis response, practical assistance and supportive programs to victims of crime and tragic circumstances throughout the United Counties of Prescott and Russell.
The Victim Crisis Assistance Ontario (VCAO) Program offers compassionate, client-focused, and culturally sensitive support to individuals impacted by crime or traumatic events.
Deliver timely support and guidance—either in-person or remotely—to those affected by crime or crisis.
Help reduce the risk of further harm by addressing personal safety concerns.
Assist individuals in recognizing their needs and creating personalized plans to manage their circumstances.
Immediate, hands-on support during a crisis
Comprehensive needs assessments
Connections to appropriate community and government resources
Guidance and assistance in applying for the Victim Quick Response Program+ (VQRP+)
Safety planning tailored to individual situations
Access to relevant information and resources
Ongoing emotional and practical support
Group sessions to support community healing
Follow-up services to ensure continuing care and connection
The Victim Quick Response Program+ (VQRP+) offers urgent financial and practical assistance to individuals in Ontario who have experienced violent crime and require immediate help that is not available through other means. The program is designed to ease the short-term impact of trauma, enhance victim safety, and provide critical support during the early stages following an incident.
Offer rapid, short-term assistance in the wake of violent crimes
Help minimize the immediate effects of trauma
Improve the safety and well-being of victims following a crisis
Victims may be eligible for support through VQRP+ if they have been affected by incidents such as:
Attempted murder
Sexual assault
Intimate partner violence
Serious physical assault
Human trafficking
Homicide (support for immediate family members)
Criminal harassment (stalking)
Child abuse
Elder abuse
Hate-motivated crimes
Non-consensual sharing of intimate images
Historical child sexual abuse (eligible for counselling or traditional Indigenous healing services only)

Following a criminal act or a tragic event, the mental health of those affected must be a priority. The Trauma Program was developed by Victim Services Prescott-Russell (SVPRVS) to provide a comprehensive, professional, and free response to individuals impacted by such events. SVPRVS’s trauma-focused program offers immediate support and emotional stabilization to victims during a time of extreme vulnerability—going beyond what the VCAO program can offer.
Through this collaborative partnership, SVPRVS is able to include a trauma-specialized therapist, allowing victims to access support more quickly and helping to reduce the severity and duration of their psychological suffering.
In addition to therapeutic services, the program also supports the prevention and education initiatives of the Committee against Human Trafficking in Prescott-Russell. Aware of the vulnerability of rural and semi-rural populations to exploitation, SVPRVS is committed to raising awareness, strengthening community response, and coordinating key actions to reduce the risk of victimization.
Our organization provides after-hours support for individuals experiencing homelessness in the Prescott-Russell region. This service is offered as part of a service agreement with the United Counties of Prescott and Russell (UCPR).
We offer immediate assistance to those facing homelessness outside of regular business hours. Our team responds to urgent needs by connecting individuals with temporary shelter, transportation, basic necessities, and referrals to support services.
Our goal is to ensure that no one in Prescott-Russell is left without support during a housing crisis—regardless of the time of day.
SVPRVS is committed to preventing violence, supporting vulnerable populations, and promoting community resilience through ongoing education, outreach, and awareness initiatives.
Our Prevention and Awareness Programs aims to reduce the risk of victimization and strengthen community response to issues such as domestic violence, sexual assault, elder abuse, human trafficking, cybersecurity and homelessness.
SVPRVS actively participates in several regional committees and coalition to strengthen collaboration and improve system-level responses. These include partnerships focused on:
Prescott-Russell Committee Against Human Trafficking
By engaging in these committees, SVPRVS helps shape policies, share expertise, and advocate for better access to services for those affected by crime and crisis in Prescott-Russell. This collaboration ensures our prevention efforts are not only localized but also integrated into broader, multi-sector strategies.
SVPRVS operates a 24/7 emergency response line dedicated to assisting police, fire, and paramedic services across the region. This service ensures that trained crisis responders are available at any time—day or night—to support individuals impacted by crime, trauma, or sudden tragic events.
The 24/7 Emergency Line provide immediate, on-site or by-phone emotional and practical support to victims during critical incidents. Whether responding to a violent crime, sudden death, house fire, or traumatic situation, Victim Services responders work in close coordination with emergency services to help stabilize the situation and assist those affected.
In the aftermath of a crisis, victims often feel overwhelmed, disoriented, and unsure of what to do next. The 24/7 Emergency Line ensures that no one has to navigate those first critical hours alone. This service allows emergency services to focus on their primary roles, while trained responders provide compassionate, trauma-informed care to those in distress.
The Hawkesbury Warming Centre, located at 429 Abbott Street (in the former École Jean-Bosco), provides temporary overnight shelter and support during the harsh winter months for individuals experiencing homelessness in Prescott-Russell.
This seasonal initiative operates through a collaborative partnership between Victim Services Prescott-Russell (SVPRVS) and the United Counties of Prescott and Russell (UCPR), along with contributions from community organizations and volunteers.
The Warming Centre offers a safe, warm, and welcoming environment during cold months, aiming to protect vulnerable individuals from the life-threatening risks associated with extreme temperatures. It is open nightly from 9:00 p.m. to 6:00 a.m., typically from mid-November to mid-March.
A warm and secure place to rest
Bathroom and hygiene supplies
Hot beverages and light food options
Access to basic essentials such as blankets, socks, and toiletries
Support from trained staff
Referrals to community services and longer-term housing supports
During the 2024–2025 season, the Centre accommodated an average of 2 to 3 guests per night, serving a total of 21 individuals over the winter months. The majority stayed for several nights, with some receiving help to transition toward more stable housing. In one notable case, a long-term guest successfully secured permanent accommodation before the season ended.
This program represents more than just shelter—it reflects the community’s commitment to dignity, compassion, and collective action. The involvement of local groups such as the Hawkesbury Central Food Bank, which provided food, and support demonstrate the widespread support for this initiative.
By offering critical emergency shelter and promoting long-term solutions, the Hawkesbury Warming Centre plays a vital role in addressing rural homelessness and advocating for a more compassionate and inclusive community.
HAWKESBURY, September 2, 2025 – In response to a significant increase in service requests related to road accidents, Victim Services Prescott-Russell (SVPRVS) is intensifying its efforts, in collaboration with several community partners, to promote road safety and support families affected by tragic events.
Under the theme "Patience," a new awareness campaign was launched this summer to address risky behaviors such as distraction and impatience behind the wheel, major factors contributing to the rise in accidents on Highway 17, which runs through the United Counties of Prescott and Russell. Four targeted billboards have been installed in strategic locations to encourage drivers to:
“We all need to do our part in ensuring Road Safety, what are you doing as a driver? The signs are meant to remind us to slow down, have patience with ourselves and others so we can all reach our destinations safely. The “Big Four” causal factors in deaths and injuries on our highways, trails and waterways are: aggressive driving, inattentive driving, impaired driving, and lack of occupant restraints.” Said Inspector Josée Sabourin of the Russell County Detachment of the Ontario Provincial Police.
This initiative is made possible thanks to the Road Safety Community Partnership Program, the Ontario Provincial Police, the Prescott-Russell Regional Road Safety Action Committee (CARS-PR), and the United Counties of Prescott and Russell.
SVPRVS is also implementing a new emergency car seat replacement program for children, in response to critical situations where families are left without a safe way to transport their children after an accident or a fire.
In a rural context, where the lack of public transportation makes travel difficult, this service becomes essential, especially outside of regular business hours.“This program is a great solution to a problem we have encountered several times in recent years in L’Orignal. During a collision, a child car seat becomes unusable. If, fortunately, the passengers do not sustain any injuries and do not require ambulance transport, safe transportation for young children becomes very difficult, since no child car seats are available through fire or police services. The fact that SVPRVS will now have child car seats available will allow us to arrange safe transportation for children much more easily,” says François Bellemare, L’Orignal Firefighters Association, a donor organization to this program.
With support available 24 hours a day, 7 days a week, the SVPRVS team now enables emergency services to request a new car seat for families in crisis situations. The program will launch in October 2025, in partnership with first responders and certified technicians from the Child Passenger Safety Association of Canada (CPSAC).

To support this initiative, SVPRVS will also offer:
The second edition of the SVPRVS car seat clinic, in collaboration with the Town of Hawkesbury, the Hawkesbury Fire Department, CPSAC, and the OPP, will take place on Saturday, September 27, from 1:00 PM to 4:30 PM at the Hawkesbury Fire Station, located at 780 Spence Avenue, Hawkesbury. To make an appointment, visit our website at svsprescottrussell.ca.
These programs rely entirely on the generosity of the community and on one-time funding. Their continuity and growth depend directly on the support of partners, donors, and everyone who wishes to contribute to their impact. To make a donation, please visit our website at svsprescottrussell.ca.
Child Passenger Safety Association of Canada : https://www.cpsac.org/
Road Safety Community Partnership Program Guide : https://forms.mgcs.gov.on.ca/en/dataset/on00498
L’Orignal, May 15, 2025 – In recognition of Victims and Survivors of Crime Week, held from May 11 to 17, 2025, Victim Services Prescott-Russell (SVPRVS) hosted a 5 à 7 appreciation event on May 15 at Riverest in L’Orignal, to honour the contributions of its dedicated volunteers and community partners.
Under the theme "The Power of Collaboration," the evening highlighted the dedication of individuals and organizations who have helped strengthen services for victims of crime and tragic circumstances throughout the past year.
During the event, SVPRVS recognized the following individuals and organizations for their outstanding contributions:
Isabelle Crête, for her collaboration, kindness, and dedicated volunteer work in promoting the safety of child passengers
Sophie Brière, of Maison Interlude House, for her continued partnership supporting victims of human trafficking.
Hawkesbury Central Food Bank, for their vital support and collaboration to the Warming centre.
A/Insp. Dominic Lalonde, of the Ontario Provincial Police, for his important contribution to the Board of Directors and his ongoing collaboration in support of victims and survivors of criminal acts.
Brenda Dhillon, of Genvis, for her tireless dedication and unrelenting commitment to support victims and survivors of crime in Prescott-Russell.
In a touching moment during the evening, the SVPRVS team and Board of Directors surprised Executive Director Marie Lemay with a special recognition, acknowledging her exceptional leadership, dedication, and the lasting impact she has made with Victim Services Prescott-Russell. Her vision and tireless efforts have shaped the organization into the vital community resource it is today.

“We are so grateful to have such dedicated partners and volunteers. Their support is truly at the heart of our mission,” said Marie Lemay, Executive Director of SVPRVS. “This event is our way of saying thank you and recognizing the essential role they play.”
This event was made possible thanks to a grant from the Victims Fund through Justice Canada.
Victims and Survivors of Crime Week aims to raise awareness about the challenges faced by victims of crime and about the services, laws, and assistance available to support them and their families.
HAWKESBURY, May 27, 2024 – The Board of Directors of Prescott-Russell Victim Services (SVPRVS) is proud to receive the 2023–2024 Attorney General’s Victim Services Award of Distinction, which recognizes the dedication and success of individuals and organizations who go above and beyond to support victims of crime and raise public awareness of victim-related issues in Ontario.
Prescott-Russell Victim Services is a non-profit, community-based charitable organization that provides support services and immediate assistance to victims of crime and tragic circumstances in Prescott-Russell. The organization also guides vulnerable individuals facing social challenges—such as homelessness and food insecurity—toward appropriate local resources and government programs tailored to their situation.
“Our dedicated staff and volunteers go far beyond the call of duty to support victims of crime and tragic events, focusing on building community capacity and fostering inter-agency collaboration,” said Marie Lemay, Executive Director of SVPRVS. “By innovating our mission, we aim to continue developing initiatives that improve access to appropriate and meaningful services for victims made vulnerable by criminal acts.”
“It is with great pride that the Board of Directors of Prescott-Russell Victim Services accepts this award,” said Marie-Josée Joly, Chair of the Board. “We are truly grateful for the collaboration of our partners—our community initiatives wouldn’t be possible without them!”
SVPRVS supports police and emergency services in addressing the immediate and short-term needs of individuals who have been affected by criminal acts or tragic circumstances. Services are free of charge and available 24 hours a day to anyone whose life has been impacted by trauma, tragedy, or disaster—regardless of its severity.
For more information about the Victim Services Awards of Distinction, visit:
https://www.ontario.ca/fr/page/prix-de-distinction-pour-les-services-aux-victimes
List of award recipients:
https://news.ontario.ca/fr/backgrounder/1004614/laureats-des-prix-de-distinction-pour-les-services-aux-victimes-de-2023-2024
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